DNM Medical Courier Business LLC ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients, partners, and all individuals whose information we collect in the course of providing professional medical courier services.

This Privacy Policy outlines how we collect, use, store, and protect your information, including any personal or sensitive data you provide when using our services, website, or communicating with us.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name

• Phone number

• Email address

• Billing information

• Pickup and delivery addresses

B. Business Information

• Company name

• Contact person details

• Service-related information

C. Sensitive Information
While DNM Medical Courier Business LLC does not store or

access protected health information (PHI) unless absolutely

necessary, we may handle items that are associated

with medical or healthcare use. We treat all such

data with strict confidentiality and in

accordance with industry best practices.

D. Automatically Collected Information (via website or apps)

• IP address

• Browser type

• Device information

• Usage data (e.g., time spent on site, pages visited)

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and fulfill courier services

• Confirm and update you on delivery status

• Process payments and invoices

• Respond to inquiries or service issues

• Improve our services and customer experience

• Maintain legal or regulatory compliance

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share limited information in the following situations:

• With trusted third-party vendors who assist with operations (e.g., payment processors, route planning tools), under strict confidentiality agreements

• As required by law, court order, or legal process

• To protect our rights, privacy, safety, or property, or that of the public

4. Data Security

We implement industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure data transmission (SSL/TLS encryption)

• Access controls for internal personnel

• Regular data backups and software updates

• Confidential handling of all physical and digital delivery records

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your personal and service-related information only as long as necessary to:

• Provide the requested services

• Comply with legal and regulatory obligations

• Resolve disputes or enforce agreements

Once information is no longer needed, it is securely deleted or anonymized.

6. HIPAA and Medical Privacy

While DNM Medical Courier Business LLC is not a covered entity under HIPAA, we understand and respect the importance of medical confidentiality. All personnel are trained to handle deliveries involving medical specimens, equipment, and records with discretion and care.

If your organization requires a Business Associate Agreement (BAA), please contact us directly to initiate that process.

7. Your Rights and Choices

You have the right to:

• Request access to your personal data

• Request corrections or updates

• Request deletion, subject to our retention obligations

• Opt-out of marketing communications (if applicable)

Requests can be submitted to:
joinus@dmnmedicalcourierservice.com
646-585-2156

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on our website with the effective date clearly listed.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

DNM Medical Courier Business LLC via:
joinus@dmnmedicalcourierservice.com

646-585-2156